Shipping Policy

At TREPRODUCTS-DIRECT, we aim to provide reliable delivery for all orders placed through vehiclethermostats.co.uk.

UK Shipping

Our products are stocked in the UK and are available for immediate delivery, subject to product availability.

Mainland UK

Delivery: FREE

We provide free delivery to customers located within Mainland UK.

The exact delivery timeframe may vary depending on the product ordered, availability and the delivery service used. Where applicable, delivery information will be provided during the ordering process.

Please note that the website does not guarantee a fixed number of delivery days.

International Shipping

We ship our products worldwide.

International shipping costs are available on request and may vary depending on the destination, order size and shipping requirements.

Customers requiring international delivery should contact us for a shipping quotation before placing their order where the shipping cost is not displayed at checkout.

International customers may also be responsible for any customs duties, import taxes or other charges imposed by the destination country.

Order Processing

Products advertised as being in UK stock are available for immediate delivery, subject to availability.

We will use the delivery information provided when your order is placed. Please ensure that your shipping address and contact details are complete and accurate.

Delivery Delays

Delivery times can vary depending on the destination, product availability and the delivery service used.

Once an order has been dispatched, delivery is dependent on the carrier and circumstances outside our direct control. Delays may occasionally occur because of factors such as weather, public holidays, customs processing or carrier disruption.

Incorrect or Incomplete Addresses

Customers are responsible for providing a correct and complete delivery address.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be re-sent.

Damaged or Incorrect Orders

Please check your order when it arrives.

If your item is damaged, defective or you have received the wrong product, please contact us as soon as possible so that we can investigate the issue and assist you.

Our returns and refund conditions are set out in our Refund Policy.

Contact Us

For questions about shipping, international delivery or delivery charges, please contact us:

TREPRODUCTS-DIRECT
48 Mollington Grove
Hatton Park
Warwick CV35 7TU
United Kingdom

Email: pmc@treproducts-direct.com
Phone: +44 (0) 7359 137698

We reserve the right to update this Shipping Policy when our shipping arrangements or services change.